Would you like to contribute to creating unforgettable and enriching travel experiences of Western Norway for thousands of guests worldwide? Do you enjoy using your creativity to solve puzzles and get satisfaction from seeing all the details come into place?
Then this might be the job for you!

Hva vi ser etter

What kind of colleague are we looking for?

We are looking to welcome to our team someone who can become just as passionate as we are about the experiences that we create, our guides, and our organisation. We are looking for a colleague who is independent, reliable, flexible, emotionally mature, and can communicate well about needs, expectations, and limits; someone who doesn't hesitate to jump in to help other colleagues, but is also not afraid to ask for help when needed.

We are a people-centered company and the people skills of those working in the administration are key. We want to work with someone empathetic, who can easily see others' perspectives, and who can remain professional and fair also in difficult or uncomfortable situations.

We know that someone who enjoys challenges that require attention to detail, as well as creativity and communication skills to solve, will thrive in this role and in this organisation. Self-awareness, flexibility, and stamina are some of the abilities that will help you navigate through most challenges.

What are the requirements for this job?

If you feel that this job might just be the right fit for you, here is a checklist of the job requirements:

• Experience working systematically with planning and problem-solving
• Proven attention to details
• Proven ability to see the big picture and prioritise tasks in stressful situations
• Proven ability to quickly learn new systems and software
• Proven ability to overcome barriers to deliver results to the benefit of the end customer
• Excellent spoken and written English communication skills -English is the primary work language
• Norwegian is a great advantage, and other languages are also useful
• Great communication skills
• Possibility to take most of the holiday outside of the main tourist season
• Experience as a guide or from the travel industry is an advantage

If not all the above requirements apply to you, you might still be a great fit, so do not hesitate to send us your application.

Arbeidsoppgaver

What will you be working with?

As a Booking and Logistics Coordinator, you will be responsible for planning and allocating resources to ensure the best possible experience both for our guests and our guides. In this role, you will be:

• in charge of assigning guides to tours
• preparing for our day-to-day activities
• tracking statistics and analysing these for predictions and planning
• managing and keeping overviews of our logistical resources (accommodation, transportation, equipment, uniforms, etc.)
• communicating with our clients to ensure customer satisfaction as well as efficient use of available resources
• communicating with our guides to plan their season and day-to-day assignments
• taking part in the rotation for the duty phone during the main season
• supporting the team with other relevant administrative tasks
• joining the operations to support or quality control

This position varies in intensity, from main season to off-season and from day to day. At times, it can be challenging with many requests that must be sorted and prioritized, while at other times the intensity is low which compensates for the intense times and allows for planning and maintenance. There is a high degree of flexibility and the ability to shape your schedule with the possibility of working from home as well.

In this role, you are expected to work independently and take ownership of the tasks and your results. Taking the initiative to see existing problems and suggest solutions is highly appreciated.

Vi tilbyr

What are we offering?

As a company deeply rooted in the local community, with a mission to represent Western Norway to the best of our abilities and promote Norwegian values, we offer:

• stable and stimulating employment
• offices centrally located in Voss with the possibility to work from home
• personal and professional growth
• access to a professional international network
• a dynamic multilingual work environment
• flexible work schedule
• fair compensation
• generous holiday allowance

Working as a booking and logistics coordinator offers a long-term career opportunity, with great potential for personal and professional development. You will be working in a dynamic international work environment full of people who are passionate about what they are doing. The challenges you will help with are interesting and stimulating. You get to experience how your contributions impact both the organisation as well as the product and end-user experience.

Most of those working in our company appreciate the high degree of freedom they have in choosing how they work to achieve the results we set out for ourselves. The job can be demanding at times and requires a high degree of flexibility. This is also why we as a company also offer a high degree of flexibility in return with the possibility to work from home, flexible daily schedule, and generous holiday allocation. Salary will be agreed based on background, qualifications, and experience as well as proven ability to perform.