Guide

Activity guide

Sorrisniva AS is a year-round adventure company located on the banks of the Alta River, a little outside the center of Alta. The company is built on local traditions and values.

In addition to many exciting activities throughout the year, we offer overnight stays in our Igloo Hotel in winter and the Arctic Wilderness Lodge, which is open year-round. The Arctic Wilderness Lodge consists of 24 suites, 2 restaurants, a bar, a lounge with stunning views of the Alta River, a modern spa with sauna, jacuzzi and 2 treatment rooms, and a meeting room.

In the position of Activity Guide, excellent guest service skills are of the utmost importance. As a guide, you are an educator, entertainer, coordinator and communicator all at once. You are friendly and approachable and able to create a positive and welcoming atmosphere while hosting your guests.

As an activity guide, you work varied working hours which include day, evening, weekend and public holidays. We are therefore looking for a person who is flexible and has good collaboration skills. You will be part of team Sorrisniva, and must expect to take on guide assignments both alone and together with others.

Tasks:

• Guiding activities, including, but not limited to: guided Igloo Hotel visits, ice bathing, snowmobile experiences, snowshoeing, northern lights tours, ice sculpting.

• Pre-tour and post-tour operations (preparing vehicles, preparing snacks & drinks, packing and cleaning up tour equipment, …).

• Actively promote and sell activities to in-house guests.

Qualifications:

• Physically fit and weather resistant. Winter temperatures can drop below -30°C and you need to be able to handle both yourself and your guests in extreme conditions.

• Fluent in English. We highly appreciate other language skills, especially French, German, Spanish and Scandinavian languages.

• Driving license class B + snowmobile driving license.

• PCV license (Passenger Carrying Vehicles, kjøreseddel in Norwegian), can be obtained during your contract.

• Previous experience in similar positions is highly appreciated, but not a must. Often, it is more important to have the right personality and motivation, as we can train you in all the other aspects of the job.

Personal qualities:

• Service minded, genuine desire to create excellent guest experiences.

• Positive and outgoing.

• Good communication and collaboration skills.

• Socially savvy and great storytelling skills to keep guests entertained and engaged.

What we offer:

• An exciting and challenging position.

• Good opportunities for professional and personal development.

• Onboarding process with extensive training, before taking full control of the tour and equipment.

• A workplace with a unique location by the Alta River – one of the world's most famous salmon rivers.

We look forward to hearing from you, and we process applications on an ongoing basis.

With questions regarding the position, contact our Activity Manager, Yves Jacobs yves@sorrisniva.no

Applications with CV are sent, in English, to work@sorrisniva.no

DIVERSE INFO

Kilde: NAV stillingsannonser
https://arbeidsplassen.nav.no/stillinger/stilling/1bf0f005-7284-4706-9ce4-7635185ad325
DIR