We are a leading money transfer and currency exchange company seeking a hardworking individual to join our team. We prioritize excellent customer service and a multicultural environment.

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Qualifications

What we will look for you to have:

• Ability to work flexible schedules, including weekends;

• Some computer knowledge with ability to use MS Word and Excel;

• Cash handling experience is highly preferred;

• Strong customer service skills;

• A valid work permit is a must.

• Fluent in Dari and Pashto or Urdu if possible, proficient in English or Norwegian.

We're looking for a team player with a positive attitude and strong communication skills to help create an exceptional experience for our customers.

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Job Description

Being part of our retail team means that:

• You enjoy working in a customer facing role,

• You are driven by providing excellent customer services,

• You are confident in handling our customer's money in a fast-paced environment,

• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,

• You are friendly, collaborative and have a positive attitude.

Responsibilities

What you will do on daily basis:

• Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;

• Accurately verify or enter the customer's information on our systems;

• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;

• Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;

• Keep up to date with Ria's products, services and policies;

• Balance your cash register and prepare cash for bank deposit;

• Prepare your daily transactions record;

• Perform other duties as assigned or requested by your colleagues and superiors.

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If you're a great fit for the team and we're able to meet your expectations, there may be an opportunity for a fixed percentage position in the future.