Sales Support Engineer – Kongsberg Gruppen Kongsberg Maritime – Global Customer Support
Sales, retail and retail trade Sales, retail and merchandising(1 week ago)
Job Description
Published 13-11-2024
Deadline: 05-12-2024
Sales Support Engineer
Make an impact with us at KONGSBERG. Your expertise Protechts People and Planet.
As a Sales Support Engineer you will be playing a significant role in performing activities supporting the sales team in generating sales revenues and increase customer relationship which includes offers for spares, upgrades, field service and repair and overhaul support. This will be done based on data driven sales through extended focus on proactive Maintenance Planning. You will be the link between the sales team, customer and our internal organization. To support our Aftermarket Sales Managers with these activities are we looking for a sales support engineer who can join our aftermarket sales team with responsibility for customers in Norway and Iceland.
Drive impact through sales. Protechting People and Planet is our goal.
Please note that candidates will be evaluated on an ongoing basis.
Responsibilities
- Support Aftermarket Sales Managers identifying customers and vessels scheduled for overhaul/maintenance
- Pro-actively look for new opportunities both with existing and new customers
- Prepare maintenance planning packs (binders) for upcoming overhauls and ensure that entire KM portfolio is covered
- Project manage and coordinate sales effort & activities towards internal and external stakeholders (binders)
- Monitor and follow up opportunities in close cooperation with Aftermarket Sales Manager
- Ensure that opportunities are kept updated in our CRM system
- Prepare for and carry out handover to delivery organisation
- Support sales in their preparation for customer meetings and attend as required
- Contribute to continuous process improvement and maximize utilization of supporting tools and systems (Dynamics365)
Qualifications and experience
- Education at degree level within relevant subject
- Experience in sales support and customer facing activities
- Relevant experience from marine industry
- Good communication skills, writing and verbal
- Teamwork mentality
At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!
This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.
You are able to
- Act on own initiative, make things happen and accept responsibility for the results
- Build a useful network of contacts and relationships and utilize it to achieve set goals
- Understand the organization's informal rules and structures and utilize political processes effectively to get things done
- Use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
- Communicate in a clear, precise, and structured way
- Co-operate well with others, share knowledge, experience, information, and support others in the pursuit of team goals
What we can offer
- An inspiring and safe work environment
- Personal development and career opportunities
- Competitive terms including attractive insurance policies and pension schemes
- We offer flexible working hours.
At KONGSBERG, “Protechting People and Planet” drives solutions, and diverse teams inspire innovation.
Work location
One of Kongsberg Maritime offices in Norway
Point of contact
Tim van Toor, Head of Spare and Sales Support, EMEA. Tel.:+31651571250
Roger Grytten, VP Spares and Sales Support. Tel.: +4791827079
Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries
Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.
Protechting people and plane
Link til søknadsskjema: Send application
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