Norwegian customer service agent to Riga – Recruitas
Kontor og økonomi Kontor, forvaltning og saksbehandling(3 weeks ago)
Job Description
Published 08-11-2024
Deadline: Unknown
Norwegian customer service agent to Riga
In this position, you will leverage your skills, passion, and customer-focused approach to enhance service delivery and contribute to the company's success.
What We Offer:
- The opportunity to work from modern offices in Riga
- Paid accommodation for the first 4 weeks
- Covered flight expenses
- Opportunities for career growth within the company
- Private medical insurance
- Monthly food vouchers
Your daily responsibilities will include:
- Assisting customers on an e-commerce platform through various channels (phone, email, and chat), based on business needs
- Identifying client issues, handling complaints, providing solutions and alternatives, and guiding customers within the set timeframes
- Following provided guides and protocols during training to ensure a high level of customer satisfaction
- Delivering professional customer support
- Collaborating with colleagues or different teams to resolve more complex cases
Your Qualifications:
- Language Skills: Proficient in Norwegian (B2 or C1 level) with good English communication skills (B1 level).
- Experience: Prior experience in customer service is a plus but not mandatory.
- Technical Skills: Good computer skills and familiarity with common software.
- Problem-Solving Skills: Strong ability to research and identify accurate solutions.
- Communication Skills: Excellent communication and negotiation skills, with a service-oriented, professional, and detail-focused attitude.
Interested or have questions?
Feel free to reach out via email at hampus@recruitas.com.
Our recruitment team is here to help!
DIVERSE INFO
| Arbeidsgiver | Recruitas orgnr: |
|---|---|
| Kort om arbeidsgiver |
Our experienced team of recruiters specialize in connecting businesses with highly skilled and qualified candidates across a range of industries, from finance and technology to healthcare and hospitality. We work closely with our clients to understand their unique needs and help them find the perfect fit for their organization. At Recruitas we pride ourselves on our personalized approach to recruitment. We take the time to get to know our clients and their specific requirements, ensuring that we only present candidates who are a great match for their business culture and values |
| Webside | https://recruitas.teamtailor.com |
| Bransje | Kontor og økonomi |
| Yrke | Kontor, forvaltning og saksbehandling |
| Sted | (Adresse: Postnr: ) |
| Stillingstype | Annet Heltid Antall stillinger: 5 |
| Sektor | |
| Krav | Unknown |
| Tiltredelse | Unknown |
| Søknadsfrist | Unknown |
